UX Services to grow your business sustainably.
From UX audits for quick recommendations to detailed UX research projects, there’s a service that suits your needs.
UX Strategy
Set your business up for long-term success with UX strategy support that combines user needs with business priorities. From high-level recommendations to roadmap planning and everything in between, arrange a free 30 minute call to discuss your goals today.
UX Audits
An excellent starting point for evaluating the UX of your site against usability heuristics and accessibility and industry standards to identify problem areas and opportunities for improvement. Available in three different tiers to suit all budgets.
Discovery Research
Also known as foundational or generative research, discovery research helps you get to the core of who your customers are and what they need. It can help strengthen existing offerings, identify areas of focus or develop new ideas, the possibilities are endless. Whatever your research needs, I can help with the full end-to-end process, from defining research goals to delivering insights.
Methods include: 121 Interviews - Focus groups - Concept testing - Ethnography - Surveys - Participatory Design
Usability Testing & Evaluative Research
Evaluate the UX of your product or website with real users through usability testing and other evaluative research methods. I employ an iterative ‘test and learn’ approach to ensure your site is as effective as it can be.
Methods include: Moderated & unmoderated usability testing - Tree Testing - Heatmapping & analytics analysis - Surveys
Ongoing & Ad-Hoc Support
Flexible research support that suits your needs, whether that’s a temporary extra researcher for larger projects, an additional moderator for your research, or an ongoing retainer that gives you regular UX Research resource. I aim to work with you in the way that suits you best.
Workshops & Training
Improve your team’s UX Research knowledge, improve your company’s UX maturity, or get help with educating senior stakeholders on the importance of UX. I offer customised training workshops and follow-up materials for all scenarios.